Please refer below map for Klang Valley coverage (next day delivery)
No. Unfortunately, our delivery is limited to areas within Malaysia. We deliver to all states, including East Malaysia!
Absolutely. Just provide the alternative address when you check-out
We work with reputable delivery partners such as Lalamove, Pickuup, M-Express and GDEX whom we trust with all of our hearts.
Whatsapp us at 017-7628060 or email us at firstname.lastname@example.org
All orders are fulfilled within 1-3 working days for Peninsular Malaysia and 14 working days for East Malaysia. If you do not receive your orders within these timeframes, please get in touch with us via call, whatsapp or email.
As our delivery partners work according to a route and schedule, we’re unable to provide you with an exact time slot. All deliveries are completed as per below:
West Malaysia: Monday – Saturday, 12pm – 6pm
East Malaysia: Monday – Friday, 9am – 6pm
We’ve got a flat rate of RM15 for all cities and suburbs within Peninsular Malaysia. However, delivery is FREE for orders worth RM250 and above. For remote areas and islands, there may be a surcharge based on the exact location, it would be best to call us for confirmation.
RM100 for every 10kg (roughly 6-7 bottles) and FREE delivery for orders above RM400!
No. All our products are duty paid. Hence you may purchase as much as you need subject to availability at our shop
Absolutely! Visit us at 10 Jalan PJU 3/46 Petaling Jaya
Malaysia. Please give us a call before you drop by.
RETURN OF GOODS
Absolutely. You may return your goods 3 days after receiving it for a refund for whatever reasons. You will need to bear the cost of returning the goods to our shop. See terms and conditions under REFUND.
Occasionally, customers receive a corked bottle(s). If this happen to you, please call us within 3 days of purchase for a replacement. Returned bottle(s) must be no less than ¾ full.
Due our tropical climate, we do experience periodically the occurrence of dry whisky corks resulting in breakage when removing it from the bottle. See suggestions on how to remove a broken cork. We regret that that a broken cork whisky does not warrant a replacement bottle
Absolutely. Please call/Whatsapp us at 017-7628060. If your order has already been shipped out, you will need to return the products to us and we will refund you. Refund terms & conditions apply.
Absolutely. All online payments are administered by IPAY88, Malaysia’s #1 digital payment gateway.
No. We regret that we only accept digital payment (Visa/Mastercard/Bank Transfer) for all online delivery.
You may come and purchase your products directly at our Kanpai shop.
Your referred friend will receive a coupon worth RM30!
The coupon will be automatically applied to their cart on their first purchase with a minimum spend of RM250.
For sharing the liquid love, you will receive a coupon worth RM20.
The coupon will be valid with a minimum spend of RM200 storewide and will expire within 60 days. Keep track of your successful referrals and coupons in the ‘coupon’ section under ‘My Account’.
Step 1: Log in to your Kanpai account
Step 2: Under ‘My Account’ navigate to ‘Refer a Friend’
Step 3: Select your referral method. You may refer a friend via:
- Copy & Paste URL
- Copy & paste your unique coupon code
- Invite via email
Step 4: Nudge your friend to make a purchase at RM30 off!
Step 5: Receive your reward of RM20 upon their successful purchase
Step 6: Order, receive & drink (ahem, responsibly!)
Refer more friends, share the love and enjoy the discount. It’s the Malaysian way lah 😉
We are consumer division of Thaipore Malaysia (M) Sdn Bhd “TPM” which has been inoperations since 2003. TPM is the official sole importer for Bacardi-Martini for domesticMalaysia, distributing its products to wholesalers, hotels, medical halls, food & beverage outlets and clubs throughout the country.
We are located at 10 Jalan PJU 3/46, Sunway Damansara, 47810 Petaling Jaya, Selangor, Malaysia. Click here for location.
We are opened Mondays-Fridays (10am – 5pm)
WINES & SPRITS MANAGEMENT
We recommend you use a wine chiller to store your wines.
Industry experts recommend the following. White wines are best served between 5 and 7 degrees Celsius, champagne and roses are best served around 10 degrees Celsius and red wines are best served between 16-18 degree Celsius.
Due our tropical climate, we do experience periodically the occurrence of dry wine and/or whisky corks resulting in breakage when removing it from the bottle.Should you also experience a similar situation, we recommend the following to remove the remaining piece:
Once out we recommend you decanter your wine and/or whisky for storage.
For every purchase you make, you will receive Kanpai credits. These credits can be used to offset payments of your next purchase.
For every RM100 purchase you make, you will receive 1 Kanpai credit. Each Kanpai credit is worth RM1.
No. For example if you have earned 70 Kanpai credits and your next purchase is worth RM70, you may use all your Kanpai credits to offset the entire RM70 payable.